Last Updated: November 14th, 2025

Thank you for visiting Software Outsourcing Journal and taking the time to review this Privacy Policy. We value your privacy and are committed to protecting your personal information. This Policy explains how we collect, use, store, and safeguard data when you browse our website, interact with our features, or use any authorized applications that link to this Policy.

  • What information we collect and how we collect it
  • How we use, store, share, and protect your personal information
  • Your rights regarding your data
  • How you can contact us with privacy questions or requests

Software Outsourcing Journal collects, uses, and is responsible for certain personal information about you. When doing so, we comply with applicable U.S. privacy laws and other relevant regulations, including the Virginia Consumer Data Protection Act (VCDPA), where applicable. If you are located in the European Union or the United Kingdom and use our site, we will also handle your personal data in accordance with the General Data Protection Regulation (GDPR).

By accessing or using our website or any related features, you acknowledge and agree to the terms described in this Privacy Policy. Our website may contain links to third-party platforms or external websites. Please note that we are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies directly if you interact with their services.

This Privacy Policy was last updated on November 14th and is effective as of that date. Any future updates or changes to this Policy will be communicated as described in the “Changes to this Privacy Policy” section.

1. Important Definitions

To ensure clarity throughout this Privacy Policy, the terms below describe how we refer to specific parties, platforms, and types of data.

We, Us, Our, CompanyRefers to Software Outsourcing Journal, the owner and operator of this website, which publishes rankings, directories, and informational content about software outsourcing companies.
Privacy Policy, Policy, This PolicyRefers to the Privacy Policy document you are reading, which explains how we collect, use, store, and protect information.
Our RepresentativeThe individual responsible for handling privacy-related inquiries. You may contact our privacy representative at [email protected].
You, YourRefers to the visitor, user, subscriber, or business representative accessing our website or interacting with our content, provided that you are over the age of 18.
Site, This Site, Our SiteRefers to softwareoutsourcing.com, including all pages, content, directories, subdomains, and other digital properties operated by the Company.
Authorized Features, Apps, Third-Party PlatformsRefers to our digital features accessible through external platforms such as LinkedIn, Facebook, X (Twitter), YouTube, Instagram, or any mobile/web applications we provide to display content or enable interaction with our listings.
Personal Information, Personal DataAny information that identifies or can reasonably be used to identify an individual, such as name, email, phone number, company name, job title, IP address, or device identifiers. This may include information submitted through contact forms or business listing submissions.
Special Category Personal InformationSensitive categories of data, including racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health information, or details relating to sex life or sexual orientation. Software Outsourcing Journal does not intentionally collect or request this data unless required by law.

We also capitalize certain terms throughout this Policy, even when it is not required by standard grammar rules. These capitalized terms have specific meanings within the context of this Policy, and their definitions are provided at their first appearance, shown in bold for clarity.

2. User Age Requirements and Children’s Privacy

Laws in the United States place strict requirements on websites that collect information from children under the age of 13. We take these obligations seriously and design our website accordingly. Software Outsourcing Journal is intended for use only by individuals who are 18 years of age or older. We do not direct any part of our website or services toward children, and we do not knowingly collect personal information from anyone under 18.

If we discover that a minor under the age of 18 has provided personal information through our Site or any connected features, we will promptly remove that data from our records and ensure it is not used for any purpose. We strongly encourage parents and guardians to educate their children about online privacy and the risks of sharing personal information on the internet.

3. Personal Information We Collect

We collect different types of personal information to operate our website, improve user experience, maintain platform functionality, and enable communication between users and our team. The information we collect falls into the categories below:

CategoryExamples
A. IdentifiersName, email address, phone number, job title, company name, IP address, device identifiers.
B. Personal information categories listed in applicable lawsBusiness website, office address, industry, service offerings. Some information may overlap with other categories.
C. Commercial informationInformation submitted for listings, rankings, directory inclusion, or promotional inquiries.
D. Internet or other similar network activityPages visited, time spent on the Site, links clicked, search history, or other usage patterns.
E. Geolocation dataGeneral location derived from IP address or device information.

This information is collected only when you voluntarily provide it through our website forms or interact with our platform, and we use it solely for operational, verification, and communication purposes.

4. How We Collect Personal Information

We collect most personal information directly from you when you interact with our Site or submit information voluntarily. In addition, we may collect information from other sources, including:

  • Publicly available sources, such as business directories or company websites.
  • Third parties, such as partners or service providers.
  • Third parties, with your consent, for example, when connecting accounts on professional platforms.
  • Cookies and similar tracking technologies (described further below).
  • Our IT systems, including:
    • Automated monitoring of our website and technical systems, such as servers and networks.
    • Communications systems, including email and messaging platforms.

Information Collected via Submission Forms

When you submit information through our website forms, we may collect data such as your name, email address, company details, and any content included in the submission. We use this information solely to verify and process your submission, prevent duplicate or fraudulent entries, and associate content with the correct company or user.

You may request deletion of any submitted data at any time by contacting us at [email protected]

Cookies and Tracking Technologies

When you visit our Site, we may collect certain non-personal information automatically using cookies, pixels, or other tracking tools. This allows us to:

  • Recognize your device and browser.
  • Store preferences or past actions for a smoother experience.
  • Analyze website performance and usage patterns.

If cookies are disabled on your browser, some parts of our Site may have reduced functionality.

We use analytical cookies, which may be either session-based (expire when you close your browser) or persistent (remain for a period of time). Third-party service providers may also use cookies or similar technologies to analyze usage trends or improve their services. For example, we may use Google Analytics to understand user behavior and enhance the Site experience. You can learn more about Google Analytics and opt out by visiting: https://tools.google.com/dlpage/gaoptout.

Automatically Collected Information

Information collected automatically is generally non-personal and does not identify you individually. Examples include:

  • Browser type and operating system
  • Date, time, and duration of your visit
  • Pages viewed, links clicked, and documents downloaded
  • Referring and exit sites
  • In some cases, an IP address or a domain name

Mobile devices may provide additional information, such as device identifiers or general location data. This data is used to compile aggregated reports about Site usage, improve performance, and optimize your experience.

You can request to opt out of cookies or tracking at any time by contacting [email protected].

5. How We Use Your Personal Information

We use your personal information only for specific, legitimate purposes. These include:

  1. To comply with legal or regulatory obligations.
  2. To provide the services or features you request, or to take steps before entering into a contract with you.
  3. For our legitimate business interests, as long as they do not override your rights and privacy.
  4. When you have given explicit consent for a particular use.

A legitimate interest means we have a business or commercial reason to use your information, such as improving our services, maintaining security, or enhancing user experience, without compromising your rights.

Uses of Personal Information

PurposeReason
To provide access to our website, listings, rankings, and other services2
Verifying the identity of businesses or users submitting content1
Compliance with professional, legal, or regulatory obligations1
Responding to audits, enquiries, or investigations by authorities1
Improving operational efficiency, training, or quality control3
Protecting sensitive or commercially confidential information1, 3
Analyzing statistics to better manage our services, user engagement, or content strategy3
Updating, enhancing, or maintaining user and business records1, 2, 3
Marketing our services or selected partner services to:
– Existing or former users
– Third parties who have expressed interest
– Potential new users
3

These purposes allow us to operate our website, verify user and business submissions, and maintain a secure, reliable platform. We do not use your information for unrelated purposes or sell your personal information. You can opt out of marketing at any time or contact us at [email protected] for questions about how your data is used.

6. Marketing & Promotional Communications

We may use your personal information to send updates about our services, including newsletters, industry insights, new features, or special offers, via email, phone, or other communication channels.

We have a legitimate interest in using your information for these promotional purposes (see Section 5 – How We Use Your Personal Information). In most cases, we do not require separate consent to send these communications. However, if consent is needed for a specific promotion, we will request it clearly and separately.

You have the right to opt out of promotional communications at any time by:

  • Contacting us at [email protected]
  • Following the opt-out instructions included in the email or other message

Please note that we do not currently respond to browser do-not-track signals.

7. Sharing Your Personal Information

We may share your personal information with the following parties:

  • Affiliated companies under common ownership or control;
  • Service providers who assist us in operating our website or providing our services, such as web hosting, email communication, analytics, and IT support;
  • Marketing and advertising partners who help us promote our content or services;
  • Third parties you authorize, including social media platforms if you choose to link your account or share content;
  • Professional advisors or auditors assisting us with business operations;
  • Legal or regulatory authorities when required by law or to protect our legal rights;
  • Potential buyers or investors in the event of a business sale, merger, or restructuring (information may be anonymized where possible).

We ensure that any third party handling your information has appropriate measures to protect it. We require service providers to only use your personal information for the purposes we specify and to maintain confidentiality. We may also disclose information as required by law, regulation, or legal process, or to protect the safety, rights, or property of our users, the public, or Software Outsourcing Journal.

8. Data Sold or Disclosed

As part of operating our website, we may share or disclose certain publicly available business information with third parties. This could include details about companies listed in our directory, such as their name, location, service offerings, or industry category, when they interact with or visit certain pages on our site.

This information is not considered personal information under this Privacy Policy, as it does not identify, relate to, or could reasonably be linked to any individual user or visitor.

9. Where Your Information is Stored

Your personal information is stored securely at our offices and with the third-party service providers, partners, or vendors that assist us in delivering our services and operating our website (as described in Section 7 – Sharing Your Personal Information).

Some of these third-party providers may operate outside of the United States. We take appropriate steps to ensure that your personal information remains protected regardless of where it is stored, using industry-standard security measures and contractual safeguards when required.

10. Data Retention

We retain your personal information only for as long as necessary to provide our services, operate our website, or fulfill the purposes described in this Privacy Policy. After that, we will retain your information only as needed to:

  • Respond to any questions, complaints, or claims you submit;
  • Demonstrate that we handled your information fairly and in compliance with applicable laws; or
  • Maintain records required by law or for legitimate business purposes.

We do not keep personal information longer than needed. Once your information is no longer required, it will be securely deleted or anonymized.

If you request deletion of your personal information, we will promptly comply, provided the request meets the requirements outlined in Section 15 – How to Exercise Your Rights.

11. International Data Transfers (GDPR Compliance)

To provide our services, it may sometimes be necessary to transfer your personal information outside of the United States, for example:

  • When our service providers or partners operate in other countries;
  • If you access our website or services from outside the U.S., or
  • Due to the global nature of our business and operations.

Some countries may not have the same data protection standards as the U.S. In such cases, we ensure that appropriate safeguards are in place to protect your personal information. This may include contractual agreements with our partners or service providers to ensure that your data is handled securely and in compliance with applicable data protection laws.

12. Your GDPR Rights

If you are located in the European Union, the United Kingdom, or other regions covered by the General Data Protection Regulation (GDPR), you have specific rights regarding your personal information. These include:

RightDescription
Right to AccessYou can request a copy of the personal information we hold about you.
Right to RectificationYou can request corrections to any inaccurate or incomplete personal information.
Right to Erasure (Right to be Forgotten)You can request that we delete your personal information under certain circumstances.
Right to Restrict ProcessingYou can request limitations on how we process your personal information, e.g., if you contest its accuracy.
Right to Data PortabilityYou can request your personal information in a structured, commonly used, machine-readable format and transmit it to another data controller.
Right to ObjectYou can object at any time to our use of your personal information for direct marketing or, in certain cases, for processing based on legitimate interests.
Right Not to be Subject to Automated Decision-MakingYou can request that decisions about you not be made solely through automated processing, including profiling, that significantly affects you.

For more information on these rights and the conditions under which they apply, please refer to the guidance provided by the UK Information Commissioner’s Office (ICO) and other relevant EU authorities.

We comply with GDPR requirements and take appropriate measures to safeguard personal information, especially when it is transferred outside the EU/UK.

13. Your Rights Regarding Personal Information

You have the right, under applicable U.S. and international privacy laws, to exercise certain rights concerning your personal information at no cost.

Disclosure of Personal Information We Collect About YouYou have the right to know:

• The categories of personal information we have collected;
• The sources of the information;
• The purposes for which we collect or use the information;
• The categories of third parties we share information with, if any;
• The specific pieces of personal information we have collected.

Notes: We are not required to retain one-time transaction information, reidentify non-personal data, or provide the same information more than twice in 12 months.

Deletion of Personal InformationUpon a verifiable request, we will:

• Delete your personal information from our records;
• Direct service providers to delete your information.

Exceptions: We may retain information to:

• Complete transactions or provide requested services;
• Detect fraud, security issues, or illegal activity;
• Debug errors affecting functionality;
• Exercise free speech or ensure others’ rights;
• Conduct internal research or analytics aligned with your expectations;
• Comply with legal obligations or contracts;
• Use information internally in a lawful and compatible manner.

Protection Against DiscriminationYou will not be treated differently for exercising your rights. We will not:

• Deny access to services;
• Charge different prices or rates;
• Provide lower quality or level of service;
• Suggest different treatment for exercising rights.

Note: Differences in pricing or service levels may occur if reasonably related to the value of your information to our business.

To exercise any of the rights listed above, you must submit a verifiable request so we can confirm your identity and protect your information. You may do this by contacting us using the details provided in Section 15 – How to Exercise Your Rights. We will only use the information you provide in your request to verify your identity and process your inquiry.

14. How We Protect Your Information

We take reasonable steps to protect the personal information you provide to our site. We have implemented appropriate technical and organizational measures to prevent personal information from being accidentally lost, misused, or accessed without authorization. Access to personal information is limited to employees, contractors, or service providers who need it to perform their job, and all such individuals are bound by confidentiality obligations.

However, the Internet is not completely secure, and we cannot guarantee that your information will always be safe from unauthorized access, loss, misuse, or alteration while in our care. We are not liable for any theft, unauthorized access, or other misuse of your information.

Some third-party service providers we work with may have incidental access to personal information to perform their duties, such as hosting, analytics, or marketing services. These providers are contractually required to protect your information, though we cannot guarantee complete compliance.

We also have procedures in place to respond to suspected data security breaches. If required by law, we will notify you and any relevant authorities promptly in the event of a breach involving your personal information.

15. How to Exercise Your Rights

If you would like to exercise any of your rights described in this Privacy Policy, including access, correction, deletion, or portability of your personal information, please contact us at:

Email: [email protected]

Address: 12110 Sunset Hills Rd, Ste 600, Reston, VA 20190

To process your request, please provide the following:

  • Sufficient information to identify yourself (for example, full name, email address, and any relevant account or inquiry reference);
  • Proof of your identity and address (for example, a copy of a government-issued ID and a recent utility or billing statement); and
  • A clear description of the right you wish to exercise and the personal information your request concerns.

We may decline to fulfill requests if we cannot verify that the requester is the individual to whom the information belongs or an authorized representative.

Any personal information collected for verification purposes will be used solely to confirm your identity and process your request.

Please note that you may submit such a request no more than twice within a 12-month period, in order to ensure timely and accurate handling of all requests.

16. How to File a GDPR Complaint

We aim to address any questions or concerns you may have regarding our handling of your personal information.

If you are located in the European Union (EU) or the European Economic Area (EEA) and believe that we have not handled your personal information in compliance with applicable data protection laws, you have the right to lodge a complaint with your local supervisory authority. This is typically the authority in the EU or EEA country where you work, normally reside, or where any alleged violation of data protection laws occurred.

For more information on how to submit a complaint, please contact the relevant supervisory authority in your country.

17. Changes to this Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Please review this page periodically to stay informed about how we handle personal information, as any data collected will be governed by the policy in effect at that time.

When we make changes, we will typically update the “Last Updated” date at the beginning of this policy. If appropriate, or if required by law, we may also provide a summary of significant changes at the end of the updated policy.

18. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Software Outsourcing Journal

  • Address: 12110 Sunset Hills Rd, Ste 600, Reston, VA 20190
  • Phone: (+1) 202 630 4276
  • Email: [email protected]

We will make every reasonable effort to respond to your inquiry promptly and assist you in exercising your rights under applicable privacy laws.

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